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what do u think, is this good?

This is a discussion on what do u think, is this good? within the General Chat forums, part of the Knight Online (ko4life.com) category; Entered by: Rick Remarks: Hail xxxxx! Thank you for contacting the Knight Online Customer Support Department. I have verified that ...
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  1. #1
    suksu_5
    Guest

    Default what do u think, is this good?

    Entered by: Rick
    Remarks: Hail xxxxx! Thank you for contacting the Knight Online Customer Support Department. I have verified that your ticket has been forwarded to the group in charge of resolving issues like these and will be contacting you as soon as possible. Rest assured that your ticket has not been lost or is being ignored. Due to the complexity of this type of ticket, our response may be slightly delayed. As a reminder, please refrain from submitting additional tickets as your current request is already being processed, this can lead to a delay in us resolving your issue. We thank you for your patience in regards to this matter. Thank you for playing Knight Online! -Knight Online Customer Support Team


    So, are they getting my message or is this a new type of automated message?
    And who is Rick, usually its Csrep or something.

  2. #2
    Senior Member Oblivion's Avatar
    Join Date
    Mar 2006
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    Belgium
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    531

    Default

    either a bot or a copy, paste function. Everyone always gets the same msg. It's not complex for them really, they just wanna stretch it so they have to do less :rollseyes:

  3. #3
    Cadence96
    Guest

    Default Re: what do u think, is this good?

    Originally posted by suksu_5
    Entered by: Rick *
    Remarks: Hail xxxxx! * *Thank you for contacting the Knight Online Customer Support Department. *I have verified that your ticket has been forwarded to the group in charge of resolving issues like these and will be contacting you as soon as possible. *Rest assured that your ticket has not been lost or is being ignored. *Due to the complexity of this type of ticket, our response may be slightly delayed. *As a reminder, please refrain from submitting additional tickets as your current request is already being processed, this can lead to a delay in us resolving your issue. *We thank you for your patience in regards to this matter. *Thank you for playing Knight Online! -Knight Online Customer Support Team *
    Rest assured that your ticket has not been lost or is being ignored.

  4. #4
    Senior Member giga's Avatar
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    its rick james bitch

  5. #5
    CHOUBIKING
    Guest

    Default

    And after you tell that K2 work on KOXP protect??? LOL!! They dont mine!! 50 Banned/ month only^^ and how many cheater more???

  6. #6
    Avendar
    Guest

    Default

    i got exactly the same msg to day
    looks like oblivions right ^_^

  7. #7
    CHOUBIKING
    Guest

    Default

    It is always the same message!!

  8. #8
    nephiha
    Guest

    Default

    a bot

  9. #9
    Senior Member
    Join Date
    Apr 2006
    Location
    belgium (not far from simon o.O)
    Posts
    436

    Default

    i am non prem

    i sent in a ticket recently, i did get an answer back after 24 hours, but is from somebody called barbara?
    been doing that over 3 weeks now, and everyday i find a new message ( identical to the one before ) as answer

  10. #10
    suksu_5
    Guest

    Default

    Originally posted by Avendar
    i got exactly the same msg to day
    looks like oblivions right * ^_^

    nooooooooo

  11. #11
    abika
    Guest

    Default Re: what do u think, is this good?

    Originally posted by suksu_5
    Entered by: AUTOMATIC MESSAGE NR. 5
    Remarks: Hail xxxxx! * *Thank you for contacting the Knight Online Customer Support Department. *I have verified that your ticket has been forwarded to the group in charge of resolving issues like these and will be contacting you as soon as possible. *Rest assured that your ticket has not been lost or is being ignored. *Due to the complexity of this type of ticket, our response may be slightly delayed. *As a reminder, please refrain from submitting additional tickets as your current request is already being processed, this can lead to a delay in us resolving your issue. *We thank you for your patience in regards to this matter. *Thank you for playing Knight Online! -Knight Online Customer Support Team *


    So, are they getting my message or is this a new type of automated message? *
    And who is Rick, usually its Csrep or something.

  12. #12
    kuppeln
    Guest

    Default

    I got this one (I think they are trying to tell me that they're not doing anything about it):

    Entered by: CS Rep37

    Remarks: Hail xxxxxxx! Iím sorry that I will be unable to resolve this issue personally and must escalate this to another department. Please be assured that your issue will be resolved as soon as possible. Should you have any other concerns, please submit another ticket. Thank you for your patience while we work to resolve this for you. -Knight Online Support Team

  13. #13
    R34P3R_Magikz
    Guest

    Default

    all this pushing back delaying thing reminds me of something that was on watchdog the other day about this phone company who stated they'd give some money back at then end of the month or year on of or the 2 but when customers rang them equiring about there money they was allways told there was ap roblem etc

  14. #14
    Lawless
    Guest

    Default

    cracked me the hell up when i saw "csrep37" or whatever on a bot responce. Everyone knows damn well theres nowhere near 37 customer service personel, how many employees were posted on company stats with bbb or some article? 20 something TOTAL including CEO's, sales, billing, payables, tech etc from what i remember seeing

  15. #15
    xShadyx
    Guest

    Default

    Originally posted by giga
    its rick james bitch
    lol

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