Hi to the one's who read this.
I'm posting this for my friend since he can't get on Ko4life.
My friend got hacked like 3 weeks ago.
He never shared his account. He made it himself
and leveled his char from 1 till 76.
But now he lost his account,the hacker changed all information on the account.
He gave me all the information of his account( last 4 digits of his CC,C&B customer ID, the SA's, and the e-mail on the acc)
I allready sent like 4 tickets to get the account back,
but each time they told me I need to give them the C&B customer ID.
(although I posted my C&B customer ID twice in my message.......)
After I responce to their message, they say you haven't proven us with enough information to show you're the true owner,
please try again when you can provide us with better information...
I would be glad if someone could help me out,
My friend has worked so much on his char.
He doesn't care about the items he just wants the account back.