[Change Secret Question]

[Ralphh]

Ok so i sended a ticket with almost every detail in it....
And i already putted the 3 questions i want...
But my ticket get closed everytime and they response this :

*Thank you for contacting the Knight Online Customer Support Team! We appreciate you taking the time to contact us.

I am sorry to hear that you are having trouble with Knight Online. Unfortunately, support for this issue does not fall under our Free2Play(TM) offering. I appreciate your understanding in this matter and apologize for any inconvenience this may have caused.

Purchase premium today to receive in-game benefits on top of receiving customer support on issues such as this one. To learn more about the support levels we provide, please review the Service Level Agreement available on each of our game sites.

Can someone help me why i cant change my secret question ?

[Ralphh]

_-------------------------------------------_

[Rougean]

you need premium for costumer support

[Ralphh]

you need premium for costumer support

Really!?

what kinda Plat/Gold etc?

[AlextraEG]

you have to provide them with the esn code/pass
account creation date
old sq
new sq
and talk with some smart
then they say :
we have already done the changes

[AlextraEG]

this is an example with me that succeded
Category
Account Issues
Acct. Info. Change
Secret Question/Answer
hello
i wat to change secret questions/answers of account xxxxxx
registration date : mm/dd/yyyy
the payments history :
enter your esn codes used to charge your account or c&b or w/e
requested new secret questions/answers :
Q1//choose a question
answer : xxxxxx
Q2//choose a question
answer : xxxxxx
Q3//choose a question
answer : xxxxxx
<take care capital or small letters differ on the answer ><donot write this lol >
thanks for your help to me
yours..
your name
then they reply
Greetings xxxxxx,

Thank you for contacting the Knight Online Customer Support Team! We appreciate you taking the time to contact us.

Thank you for verifying account information for account "xxxxxxxx". We have processed the information change you requested. If you have any further issues please feel free to contact us again. Remember to change your password regularly and never give out your account name or password. The Knight Online Staff will never ask you for this information.

try this and ask again if there is any other question

[DeHealer]

Ok so i sended a ticket with almost every detail in it....
And i already putted the 3 questions i want...
But my ticket get closed everytime and they response this :

*Thank you for contacting the Knight Online Customer Support Team! We appreciate you taking the time to contact us.

I am sorry to hear that you are having trouble with Knight Online. Unfortunately, support for this issue does not fall under our Free2Play(TM) offering. I appreciate your understanding in this matter and apologize for any inconvenience this may have caused.

Purchase premium today to receive in-game benefits on top of receiving customer support on issues such as this one. To learn more about the support levels we provide, please review the Service Level Agreement available on each of our game sites.

Can someone help me why i cant change my secret question ?

'nuff said

[axeman]

this is an example with me that succeded
Category
Account Issues
Acct. Info. Change
Secret Question/Answer
hello
i wat to change secret questions/answers of account xxxxxx
registration date : mm/dd/yyyy
the payments history :
enter your esn codes used to charge your account or c&b or w/e
requested new secret questions/answers :
Q1//choose a question
answer : xxxxxx
Q2//choose a question
answer : xxxxxx
Q3//choose a question
answer : xxxxxx
<take care capital or small letters differ on the answer ><donot write this lol >
thanks for your help to me
yours..
your name
then they reply
Greetings xxxxxx,

Thank you for contacting the Knight Online Customer Support Team! We appreciate you taking the time to contact us.

Thank you for verifying account information for account "xxxxxxxx". We have processed the information change you requested. If you have any further issues please feel free to contact us again. Remember to change your password regularly and never give out your account name or password. The Knight Online Staff will never ask you for this information.

try this and ask again if there is any other question

how/where does one change their password nowdays? every time ive tried i cant find it..

[AlextraEG]

log in to GamersFirst &ndash; Free To Play Multiplayer Online Games, Free MMO, Fantasy MMO, Online FPS, Free Multiplayer Car Racing, Adventure, Shooting & Strategy Games Online by clicking login at the top right
go to profile on the top left
scroll down under the avatar picture
you find your mail adress and password
click edit on any of then(behind the email or the password )
then it goes to a page where you type your new password
if you want to change your email type a new one
if you donot want to change it then leave it as it is
at last
write your secret answer
and then click submit or done w/e it is
then you are done