Although everyone is coming down hard on K2 staff, and whoever else works there, do understand it's not that easy running a business, especially one which includes a lot of technological stuff. There will always be server crashes, lazy/unmotivated employees, delays and everything else.
I have been part of quite a few gaming communities in my team and I would like to state that KO does a swell job of staying in touch (not mentioning the CS^^) and keeping most promises.
They promised to fix Crude, Crystal and opal drop rate and they did. They ran into an issue so they did the best they could to correct it, yes I agree they should have roll back, but imagine you were one of those people who spent 30gb's that night and for some reason you lost both coins and the item after roll back? it happens.
All I'm saying is we need to be patient with them. I am also one of the people who were unable to logg in the past 16 hours, but I'm sure they're having an issue. Maybe no one was in the office on Sunday? if it's not fixed by tonight then I'll take back everything I said.
feel free to flame, really don't care much. I'm just tired of seeing all the twelve year old crying and complaining, as if they deserve something they don't. Just because you buy premium doesn't mean they should work harder to keep you happy. They make no such promises, except what the PUS indicates the premium will do.