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My first k2 rant ever, wow.

This is a discussion on My first k2 rant ever, wow. within the General Chat forums, part of the Knight Online (ko4life.com) category; *venting* So about 3 months ago i get hacked, cool yah awesome. So i apply for a pw change through ...
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  1. #1
    evenson
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    Default My first k2 rant ever, wow.

    *venting* So about 3 months ago i get hacked, cool yah awesome. So i apply for a pw change through CS because it kept telling me my secret question was wrong on the site.. Well my pw was changed like, within the day. I gave my email/id/pw/birthday/secret question/awnser to the csrep and he reset my password. Now the only problem was, after that i couldn't login to the website. I've put up with it for about 3 months now but now i have someone else's items on my account and i would feel horrible if it got hacked due to my password being the same for 3 months.. So i inquire phantom_rouge since hes the only person i know that can help in a situation like this and he tells me that i need rediculous info, like First name/Last name/Adress along with all the other required info, Nobody fucking puts their right info into their account when they are unsure if they are going to play or not. I can see if you've played the game before and you were making a serious account, but anywho. My point is, k2 Fucked up my account and they aren't even willing to lift one finger to fix it... Now i read these posts every day about how shitty k2 is etc... But i mean.. I finally agree, they may just be some of the most retarded people in america, they dont belong running a MMO, they belong serving fries and coke at burger king and not being able to touch anything more sharp then an egg... Also this little incident has caused me to lose about 250 usd, as i cant sell the account because of this retarded mistake. Fucking mentally challenged douche bags. *venting over*

  2. #2
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    the first/last name and address has been added to the information list since 3 months ago. What I can MAYBE do is ask for him to check your account info to show your CS log and them resetting your pw, so maybe he will do it again. He isn't online atm so I cant tell

  3. #3
    evenson
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    I also have the email that they sent me, if u want me to forward it to you or something.....

  4. #4
    Trii
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    you'll regret that u stayed in ko....
    SNAP, it happened.

  5. #5
    h4x0r Admin Devile's Avatar
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    Originally posted by phantomlink
    the first/last name and address has been added to the information list since 3 months ago. *What I can MAYBE do is ask for him to check your account info to show your CS log and them resetting your pw, so maybe he will do it again. *He isn't online atm so I cant tell
    Thats the point. They SHOULD NOT change their validation standards every 3 months!!! Specially since the information they ask was NEVER sent through email or was any alert of being important and customers should save it.

    In university or MBA's/PHD's u will study LOTS of cases about companies that did great/horrible dealing with certain problems. K2 definiteley should be a case of study of what NOT to do in a company. The thing i hate the most is that there's no sense of TEAM there. ppl do their job and thats it. If someone reports him a HUGE issue but has nothing to do with his job he just says that and moves on. WTF?!

    I live in a third world country, still if someone at my work does that shit, gets fired the same day. This is something i wasnt expecting from an american company. It's just silly the way they handle problems.

    That website has been recoded like 3 times now, yet they fail to do the most basic thing: AUTHENTICATE ANY OPERATION VIA EMAIL. U want a password change? ok, key send to email and if its replied/url validated then password change is valid. U need address change? same shit. U register? email is sent with ALL the info u need to KEEP (email, bday, address, accountid, password) and a huge note that say "DONT DELETE THIS SHIT, KEEP IT SAFE OR WE WONT DO SHIT WHEN U HAVE PROBLEMS". This forum is free and has that shit. Hotmail has it. Pretty much every online service has it!

    Instead we got loads of flash animations that lag as hell (which btw prolly increased their bandwidth usage), LOADS of security issues (SQL injection ftw!) and no email validation! And if I report/suggest this to the few ppl in know there, they will all reply "sorry, i dont work in that area, cant do anything" and not even forward that. Not their fault, is how the company is "organized".

    All goes to a VERY VERY VERY BAD MANAGEMENT and prolly limited resources, but its mainly bad management at the key places in K2. Study case for sure.

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    Originally posted by Devile+--><div class='quotetop'>QUOTE(Devile)</div>
    <!--QuoteBegin-phantomlink
    the first/last name and address has been added to the information list since 3 months ago. *What I can MAYBE do is ask for him to check your account info to show your CS log and them resetting your pw, so maybe he will do it again. *He isn't online atm so I cant tell
    Thats the point. They SHOULD NOT change their validation standards every 3 months!!! Specially since the information they ask was NEVER sent through email or was any alert of being important and customers should save it.

    In university or MBA's/PHD's u will study LOTS of cases about companies that did great/horrible dealing with certain problems. K2 definiteley should be a case of study of what NOT to do in a company. The thing i hate the most is that there's no sense of TEAM there. ppl do their job and thats it. If someone reports him a HUGE issue but has nothing to do with his job he just says that and moves on. WTF?!

    I live in a third world country, still if someone at my work does that shit, gets fired the same day. This is something i wasnt expecting from an american company. It's just silly the way they handle problems.

    That website has been recoded like 3 times now, yet they fail to do the most basic thing: AUTHENTICATE ANY OPERATION VIA EMAIL. U want a password change? ok, key send to email and if its replied/url validated then password change is valid. U need address change? same shit. U register? email is sent with ALL the info u need to KEEP (email, bday, address, accountid, password) and a huge note that say "DONT DELETE THIS SHIT, KEEP IT SAFE OR WE WONT DO SHIT WHEN U HAVE PROBLEMS". This forum is free and has that shit. Hotmail has it. Pretty much every online service has it!

    Instead we got loads of flash animations that lag as hell (which btw prolly increased their bandwidth usage), LOADS of security issues (SQL injection ftw!) and no email validation! And if I report/suggest this to the few ppl in know there, they will all reply "sorry, i dont work in that area, cant do anything" and not even forward that. Not their fault, is how the company is "organized".

    All goes to a VERY VERY VERY BAD MANAGEMENT and prolly limited resources, but its mainly bad management at the key places in K2. Study case for sure.[/b]

    rofl omg i love u !!!!!

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    Senior Member Norgrenator's Avatar
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    zzz thats fucking retarded and your not the only one when i made my account a friend helpedme and told me the b-day wasnt important so he set it as a random date that i dont know and i dont know what the adress is either T_T

    i think i will end up making a new account T_T

  8. #8
    Aqu
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    Nobody fucking puts their right info into their account when they are unsure if they are going to play or not.
    err I did, and have no sympathy for people that didnt

  9. #9
    evenson
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    Well congrats to you, im not a mmorpg player, didnt think it would matter.. there was no sign that said, REMEMBER THIS. so its probably 124 fuck you street.

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    Dro
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    Originally posted by Hydr0+--><div class='quotetop'>QUOTE(Hydr0)</div>
    Originally posted by Devile@
    <!--QuoteBegin-phantomlink

    the first/last name and address has been added to the information list since 3 months ago. *What I can MAYBE do is ask for him to check your account info to show your CS log and them resetting your pw, so maybe he will do it again. *He isn't online atm so I cant tell


    Thats the point. They SHOULD NOT change their validation standards every 3 months!!! Specially since the information they ask was NEVER sent through email or was any alert of being important and customers should save it.

    In university or MBA's/PHD's u will study LOTS of cases about companies that did great/horrible dealing with certain problems. K2 definiteley should be a case of study of what NOT to do in a company. The thing i hate the most is that there's no sense of TEAM there. ppl do their job and thats it. If someone reports him a HUGE issue but has nothing to do with his job he just says that and moves on. WTF?!

    I live in a third world country, still if someone at my work does that shit, gets fired the same day. This is something i wasnt expecting from an american company. It's just silly the way they handle problems.

    That website has been recoded like 3 times now, yet they fail to do the most basic thing: AUTHENTICATE ANY OPERATION VIA EMAIL. U want a password change? ok, key send to email and if its replied/url validated then password change is valid. U need address change? same shit. U register? email is sent with ALL the info u need to KEEP (email, bday, address, accountid, password) and a huge note that say "DONT DELETE THIS SHIT, KEEP IT SAFE OR WE WONT DO SHIT WHEN U HAVE PROBLEMS". This forum is free and has that shit. Hotmail has it. Pretty much every online service has it!

    Instead we got loads of flash animations that lag as hell (which btw prolly increased their bandwidth usage), LOADS of security issues (SQL injection ftw!) and no email validation! And if I report/suggest this to the few ppl in know there, they will all reply "sorry, i dont work in that area, cant do anything" and not even forward that. Not their fault, is how the company is "organized".

    All goes to a VERY VERY VERY BAD MANAGEMENT and prolly limited resources, but its mainly bad management at the key places in K2. Study case for sure.

    rofl omg i love u !!!!![/b]
    did you just had an e-gasm? :mellow:

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    just about then i hit the ground laughing

  12. #12
    h4x0r Admin Devile's Avatar
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    Doesnt it pisses u off that that stupid website doesnt even have that email thing? Give me a break! every miserable online service has EMAIL VALIDATION! U reg on a porn site and it has it. Paypal, ebay, gmail, yahoo, hotmail, 99.99% of internet forums, webs, blogs, even fucking KOXP has it!

    And they are all FREE! K2 hosts offers p2p service and they dont have that!?!?!? And its a US company??

    I'm sure damn mexicans from burrito school have email validation! B)

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    I learned the hard way to put the correct info on my accounts. I have lost a lvl 220 char on mu online global, who played there know how fucking hard is to make this lvl........i would say its like 7x on knight online.
    So, sorry for you and i hope you be able to change your shit back.

  14. #14
    evenson
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    Originally posted by Devile
    Doesnt it pisses u off that that stupid website doesnt even have that email thing? Give me a break! every miserable online service has EMAIL VALIDATION! U reg on a porn site and it has it. Paypal, ebay, gmail, yahoo, hotmail, 99.99% of internet forums, webs, blogs, even fucking KOXP has it!

    And they are all FREE! K2 hosts offers p2p service and they dont have that!?!?!? And its a US company?? *

    I'm sure damn mexicans from burrito school have email validation! B)
    God you're funny, least you understand mexican humour They still havnt learned to host cs servers tho, fuckin burrito stands.

  15. #15
    Senior Member festo's Avatar
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    For people who signed up donkeys years ago, the information you needed to include was nothing like it is now. I dont even think secret question was needed 2 years ago. Customer support is easy to keep on top of, if you know what your doing and you work as a team. Give me and devile a go at it

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