i have a ticket that was sent about 2 months ago and nothing still they ask me for the same info like 30 times[/b]
ive had the same, they kept asking for the same info over and over, i just gave it to them over and over and they ended up helping me lol even tho it took like a few months before they gave up and finally decided to help me -.-

u should just be polite to them >.< and bout that 24 hrs shit, sometimes they dont answer u within 24hrs, but if they do, its mostly just that auto msg of escalated shit etc and then it takes a while before they actually help u, and if u lucky, they&#39;ll still help u before ur prem runs out... CS is just one of the many bad things of KO