Cant change region?

**Thardy** · 10-22-2009, 07:03 AM

Hi all, sorry if this is wrong posted

so i just got a char yesterday, and when i try to change region it says:
"We could not update your region at this time. Please try again."

so how can i solve it? by buying prem? which prem do i need to get it fixed in that case?

thx in advance

**Ibumax** · 10-22-2009, 08:18 AM

tryed trough G1 website?

**Thardy** · 10-22-2009, 08:41 AM

Originally Posted by Ibumax

tryed trough G1 website?

only did through G1 website :S
maybe they just have made to many region changes this month?

**cizia** · 10-22-2009, 09:24 AM

Originally Posted by Thardy

only did through G1 website :S
maybe they just have made to many region changes this month?

yep... it's once per month for non prem and 3x/month for premium users

**Thardy** · 10-22-2009, 09:36 AM

Originally Posted by cizia

yep... it's once per month for non prem and 3x/month for premium users

so if i buy bronze prem 10days does that mean i can change it right away?

**cizia** · 10-22-2009, 10:20 AM

no idea about 10day premiums

**Thardy** · 10-22-2009, 10:24 AM

Originally Posted by cizia

no idea about 10day premiums

but 30days bronze should work?

**SouIShade** · 10-22-2009, 07:37 PM

well u might have to wait till the end of the month which is only in7 days

**ORhPositive** · 10-22-2009, 08:56 PM

i don't think u need pre to do it ...

**Uryzen** · 10-23-2009, 11:51 AM

w/o premium u can do it just 1 time per month, with bronze i think 5 time, some ppl says that with platinium u can change it 10 times.

**Ibumax** · 10-27-2009, 11:30 PM

Originally Posted by Uryzen

w/o premium u can do it just 1 time per month, with bronze i think 5 time, some ppl says that with platinium u can change it 10 times.

You are able to change your geographic region without the need to contact Customer Support. Note that an account with active Premium may change their region code up to 3 times per 30 days; a Free2Play account may only change their region once per 30 days. To make a change, please follow these steps:

· Step 1: Login to your account at the following link: http://www.knightonlineworld.com

· Go to My KOL

· Under the Geographic Region section click on [Update Your Region]

· When prompted, enter your answer to your security question (this was setup with original account creation)

· Finally, click submit for the changes to take place. Your geographic region will be automatically detected and changed.

This change will be immediately reflected on your account upon your return to the My KOL section.

blackpaddle · 10-28-2009, 02:47 AM

Originally Posted by Ibumax

You are able to change your geographic region without the need to contact Customer Support. Note that an account with active Premium may change their region code up to 3 times per 30 days; a Free2Play account may only change their region once per 30 days. To make a change, please follow these steps:

· Step 1: Login to your account at the following link: http://www.knightonlineworld.com

· Go to My KOL

· Under the Geographic Region section click on [Update Your Region]

· When prompted, enter your answer to your security question (this was setup with original account creation)

· Finally, click submit for the changes to take place. Your geographic region will be automatically detected and changed.

This change will be immediately reflected on your account upon your return to the My KOL section.

good info..