mmm i think he did get keylogged too..possibly could've came from recent patches manually installed. which would be a reason why he got hacked and not guy with +9 shell and +3 uniques. but it wouldnt explain lvl 0? unknown class? name change to words not allowed to be used?
and yea if it this "sheref" guy he is from ko4life..maybe he knew snootchie and is holding a grudge.