Just some things to be aware of:
Under Knight Online Terms of Service End User Agreement:
7. TRADING AMONG PLAYERS
Trading of Game Items between Players on the same server is permitted. All other trading or transfers, including without limitations, trading of Knight Cash, Account ID, Account Names, and all out-of-game transfers, are strictly prohibited.
The Company is not responsible for any losses occurred related to any permitted or prohibited trading activities. ANY AND ALL PROHIBITED CONDUCTS MAY RESULT IN IMMEDIATE TERMINATION OF THE ACCOUNTS INVOLVED IN SUCH TRADING[/i]
and finally in the very last section:
Section 19. General Provisions
...Notwithstanding anything else in this Agreement, no default, delay or failure to perform on the part of The Company shall be considered a breach of this Agreement if such default, delay or failure to perform is shown to be due to causes beyond the reasonable control of The Company.
If their staff consists of 10 Customer Support Representatives, and they have over 50,000 letters to go through, 85% of them are in foreign languages(rough guess there), that is sure beyond reasonable control of the company.
Nowhere does it say they are bound to respond to your customer support letter in 24 hours throughout the whole ToS agreement...