Well, I bought gold premium for my char arenita. It came without a trina, so obviosly I sent a ticket to k2 asking them to restore it. When k2 answered me, I was online and got dc from game. When I relogued, the trina was there on my inn, but my char was bugued!!!!!
1) I got bugued all the items I was selling at dc moment, so they are now duplicated into my inn and inventory.
2) The money I got from sells, was wiped, so I lost both items and coins.
3) Some uniques (sealed and unsealed items) where deleted. GM asked me if I was duping (?¿?¿?¿) and I said: brother, my ss from felankor quest got deleted too...those items are 100% legal.
So I sent tons of tickets to k2, asking them to restore my uniques and clear my inventory but still waiting.... They told me to wait until finish investigation.... which means already passed almost 1 month and I cannot do a shit with my char.... and gold prem 100% wasted.
Las ticket I sent was to ask support to only delete the 6 inventory slots that are ocupied by bugued items, I didnt ask them to investigate further, I just wanna play... but got another predefined reply telling me to wait...
Contacted GMs online but, only 1 answered me, 1 staid argueing with a clanie cause he said a badword (??¡¿?¿?¿??¿???¿) and almost all of them block pms on events...
So if any of you get prem without trina: DONT CLAIM!
You can have your char fucked in few seconds, and a hole life to get it fixed